Digital problem-solving skills

Digital technologies don't always work as they should - one of the few areas in the controlled environment of education institutions where something failing to do what you expect can be quite normal.

Learners need to move from relying on teachers and technical support staff for solutions to being able to deal with problems for themselves. Developing independence in practical problems is an important life skill and essential for employment.

This module looks at the different types of problems that can arise and the various ways in which learners can resolve them independently – and be encouraged to recognise when it really is best to down tools and seek help.