EDS: Dealing with technical problems

Average rating is 3.9 out of 5    
Module description.

To develop your understanding, skills and confidence to teach competencies in Dealing with technical problems from the Using devices and handling information skills area of the National Standards for Essential Digital Skills (2019).

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Feedback about this module

Average feedback ratings

Taking note of your feedback

We greatly appreciate the time taken to provide us with feedback on each module. We regularly review all the feedback provided and use it to inform the development of new modules. Subject to funds being available and other constraints, we will amend existing modules where feedback shows this is required.

Feedback from other members about this module

28th May 2020
Katia Reis
The rating is 5 out of 5
Our Response: Cool!
28th May 2020
Frances Cottam
The rating is 2 out of 5
Our Response: Thank you. We appreciate your feedback. It is important for us to understand how to improve our training modules and, subject to you having given consent, we will be in touch to discuss it further with you. Alternatively, please do not hesitate to contact our Helpdesk on 0330 22 333 63. Understanding your views is important to us.
28th May 2020
talat shuttari
The rating is 4 out of 5
Our Response: Thank you.
26th May 2020
Suzanne Jane Brown
The rating is 2 out of 5
Our Response: Thank you. We appreciate your feedback. It is important for us to understand how to improve our training modules and, subject to you having given consent, we will be in touch to discuss it further with you. Alternatively, please do not hesitate to contact our Helpdesk on 0330 22 333 63. Understanding your views is important to us.
26th May 2020
Ryan Millington
The rating is 5 out of 5
Our Response: Great thanks!
22nd May 2020
jar rickward
The rating is 4 out of 5
Our Response: Thank you for your helpful comments which will inform our ongoing development.
22nd May 2020
Heidi Punjwaria
The rating is 4 out of 5
Our Response: Appreciated!
20th May 2020
Jonathan Mellor
The rating is 4 out of 5
Our Response: Great thanks!
19th May 2020
Roseline Fernandes
The rating is 3 out of 5
Our Response: Thank you. We have noted your feedback.
18th May 2020
Julie Jump
The rating is 4 out of 5
Our Response: A comment is always helpful, thanks.
13th May 2020
Bill Goddard
The rating is 3 out of 5
Our Response: Thank you we appreciate your comments and have noted them.
12th May 2020
Mark Kneill-Boxley
The rating is 4 out of 5
Our Response: Thank you for your helpful comments which will inform our ongoing development.
28th April 2020
jenny copeland
The rating is 5 out of 5
Our Response: Thanks! Always helpful for us and your peers to read your recommendations.
27th April 2020
Tracy Hitchmough
The rating is 5 out of 5
Our Response: You feedback is important to us and will inform our future development.
24th April 2020
Holly Flynn
The rating is 2 out of 5
Our Response: Thank you. We appreciate your feedback. It is important for us to understand how to improve our training modules and, subject to you having given consent, we will be in touch to discuss it further with you. Alternatively, please do not hesitate to contact our Helpdesk on 0330 22 333 63. Understanding your views is important to us.
23rd April 2020
Sarah Wild
The rating is 5 out of 5
Our Response: You feedback is important to us and will inform our future development.
21st April 2020
Andrew Love
The rating is 4 out of 5
Our Response: Appreciated!
20th April 2020
Olga Sidoryk
The rating is 4 out of 5
Our Response: Thank you for the encouraging feedback!
17th April 2020
Raymond Montgomerie
The rating is 4 out of 5
Our Response: Thank you for your helpful comments which will inform our ongoing development.
14th April 2020
Ruth Cartwright
The rating is 4 out of 5
Our Response: Thank you.
14th April 2020
Tina Boon
The rating is 4 out of 5
Our Response: A comment is always helpful, thanks.
11th April 2020
Heather Avis Brumby
The rating is 5 out of 5
Our Response: Your comments are appreciated and will be helpful in serving and building our community of practice.
8th April 2020
Philip Jordan
The rating is 3 out of 5
Our Response: Thank you. We have noted your feedback.
7th April 2020
Caroline Gale
The rating is 4 out of 5
Our Response: Thank you.
6th April 2020
Anne Brown
The rating is 4 out of 5
Our Response: Thank you.
3rd April 2020
Hugh Donohoe
The rating is 4 out of 5
Our Response: A comment is always helpful, thanks.
2nd April 2020
Frances Jackson
The rating is 4 out of 5
Our Response: Thank you.
2nd April 2020
Patricia Stennett
The rating is 5 out of 5
Our Response: Your comments are appreciated and will be helpful in serving and building our community of practice.
2nd April 2020
Kym Banks
The rating is 4 out of 5
Our Response: Cool!
2nd April 2020
John Armstrong
The rating is 4 out of 5
Our Response: Thank you.
1st April 2020
Peter Ellison
The rating is 3 out of 5
Our Response: Thanks for taking the time to review your experience.
1st April 2020
Claire McArdle
The rating is 5 out of 5
Our Response: Cool!
30th March 2020
Kim Saunders
The rating is 4 out of 5
Our Response: Great thanks!
27th March 2020
Ruth Oehl
The rating is 3 out of 5
Our Response: A comment is always helpful, thanks.
26th March 2020
Emily Stevens
The rating is 4 out of 5
Our Response: Cool!
25th March 2020
Rebecca Stockton
The rating is 4 out of 5
Our Response: Thank you for your helpful comments which will inform our ongoing development.
23rd March 2020 (edited on 23rd March 2020)
Kelly Royle
The rating is 4 out of 5
Our Response: Cool!
23rd March 2020
Graeme Edwards
The rating is 4 out of 5
Our Response: Thank you.
12th March 2020 (edited on 12th March 2020)
Rachel Wykes
The rating is 3 out of 5
Our Response: A comment is always helpful, thanks.
6th March 2020
Joanne Griffin
The rating is 4 out of 5
Our Response: Great thanks!
1st March 2020
Julie Redmore
The rating is 4 out of 5
Our Response: A comment is always helpful, thanks.
18th February 2020
Matthew Gordon
The rating is 3 out of 5
Our Response: Thank you. We have noted your feedback.