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EDS: Dealing with technical problems

3.7    

To develop your understanding, skills and confidence to teach competencies in Dealing with technical problems from the Using devices and handling information skills area of the National Standards for Essential Digital Skills (2019).

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Aim

To develop your understanding, skills and confidence to teach competencies in Dealing with technical problems from the Using devices & handling information skills area of the National Standards for Essential Digital Skills (2019).

Objective

At the end of the module you will be able to:

- Explain the key knowledge components required to teach Creating and editing documents
- Apply the technical skills identified in the module
- Facilitate effective learning of this area of the standards at the relevant level (Entry or Level 1)

Essental Digital Skills

This module covers the EDS component - 1.4 : Identifying and solving technical problems
More about the Essental Digital Skills

Taking note of your feedback
We greatly appreciate the time taken to provide us with feedback on each module. We regularly review all the feedback provided and use it to inform the development of new modules. Subject to funds being available and other constraints, we will amend existing modules where feedback shows this is required.
Reviews
27th March 2020
Ruth Oehl

Hard work. The banners across the top of the screen obscured almost half of the screen leaving me watching the videos and trying to read the text through a slot like a letter box. Spotted a number of grammar errors (My favourite being 'A viruses is a piece of software...'. Useful content but could be expressed much more simply and concisely using shorter sentences with less jargon.

Our Response: A comment is always helpful, thanks.
26th March 2020
Emily Stevens

Our Response: Cool!
25th March 2020
Rebecca Stockton

Useful

Our Response: Thank you for your helpful comments which will inform our ongoing development.
23rd March 2020 (edited on 23rd March 2020)
Kelly Royle

Our Response: Cool!
23rd March 2020
Graeme Edwards

Our Response: Thank you.
12th March 2020 (edited on 12th March 2020)
Rachel Wykes

I found it heavy going

Our Response: A comment is always helpful, thanks.
6th March 2020
Joanne Griffin

Our Response: Great thanks!
1st March 2020
Julie Redmore

Some questions slightly confusing!

Our Response: A comment is always helpful, thanks.
18th February 2020
Matthew Gordon

Our Response: Thank you. We have noted your feedback.
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