EDS: Dealing with technical problems
To develop your understanding, skills and confidence to teach competencies in Dealing with technical problems from the Using devices and handling information skills area of the National Standards for Essential Digital Skills (2019).
Aim
To develop your understanding, skills and confidence to teach competencies in Dealing with technical problems from the Using devices & handling information skills area of the National Standards for Essential Digital Skills (2019).
Objective
At the end of the module you will be able to:
- Explain the key knowledge components required to teach Creating and editing documents
- Apply the technical skills identified in the module
- Facilitate effective learning of this area of the standards at the relevant level (Entry or Level 1)
Essental Digital Skills
This module covers the EDS component - 1.4 : Identifying and solving technical problems
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Feedback about this module
Average feedback ratings
Taking note of your feedback
We greatly appreciate the time taken to provide us with feedback on each module. We regularly review all the feedback provided and use it to inform the development of new modules. Subject to funds being available and other constraints, we will amend existing modules where feedback shows this is required.Feedback from other members about this module
Meh
ok
Ok, lots of common sense
A lot more to this topic than I thought. Learnt a lot from this.
Some useful terminology and resources
really useful found out tips, problem solving and resources. feeling more confident about dealing with technical difficulties now
I enjoyed learning more about problem solving, especially new places to look for help.
knew most of this but it is always useful to revisit
Helped build understanding
good module - I'm getting used to fact that lots of suggested tasks and resources come after the quiz and that this is to be used in future when relevant to teaching etc
I learned a lot of new terms from this unit.
Enjoyed the content
Good, clear and understandable with an excellent range of links to further resources.
Hard work. The banners across the top of the screen obscured almost half of the screen leaving me watching the videos and trying to read the text through a slot like a letter box. Spotted a number of grammar errors (My favourite being 'A viruses is a piece of software...'. Useful content but could be expressed much more simply and concisely using shorter sentences with less jargon.
Useful
I found it heavy going
Some questions slightly confusing!
