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EdTech: Improving feedback using written digital communication tools


Written text remains the most common way of providing feedback to learners on their outcomes and performance in assessment.

Many digital tools are now available for creating and delivering written feedback in different formats and media, annotating, overwriting, converting speech to text, automatically responding, filling in comments and doing more besides.

This module looks at how you can use these to improve written feedback.


This module will show you how you can improve written feedback by using digital tools and media.


After completing this module, you will be able to:

• consider the pros and cons of digital communication tools for creating effective and time-efficient written assessment feedback
• examine your own practice and identify opportunities for applying these tools.

Digital Teaching Professional Framework

This module covers the EdTech component - E1a : Assessment and feedback strategies

  • Use digital assessment tools to monitor the learning process and obtain information on learners' progress.
  • Use digital technologies to enhance formative assessment strategies, e.g. using classroom response systems, quizzes, games.
  • Use digital technologies to enhance formative and summative assessment in tests, e.g. through computer-based tests, implementing audio or video (e.g. in language learning), using simulations or subject-specific digital technologies as test environments.
  • Use digital technologies to scaffold learners' assignments and their assessment, e.g. through ePortfolios.
  • Use a variety of digital and non-digital assessment formats and be aware of their benefits and drawbacks.
  • Critically reflect on the appropriateness of digital assessment approaches and adapt strategies accordingly.
More about the Digital Teaching Professional Framework

Taking note of your feedback
We greatly appreciate the time taken to provide us with feedback on each module. We regularly review all the feedback provided and use it to inform the development of new modules. Subject to funds being available and other constraints, we will amend existing modules where feedback shows this is required.
26th February 2019
Matthew Gordon

Worth reflecting on this module--I was not that convinced until I thought a bit deeper about efficiency over time, as well as combining templates with personalised feedback.

Our Response: You feedback is important to us and will inform our future development.
26th February 2019
Garry Hobbs

I would have liked to see some examples of speech to text working effectively as i think this has great potential for me.

Our Response: A comment is always helpful, thanks.
9th April 2019
Julie Mcintosh

Our Response: Glad this module met your expectations!
25th March 2019
Andrew Csizmadia

Our Response: Glad this module met your expectations!
11th March 2019
Joanne Mills

Clear and concise information.

Our Response: Adding a comment to your rating makes a real difference! Thanks.
18th November 2019
Sharon Yates

Some useful ideas in digital form to give feedback to students.

Our Response: Adding a comment to your rating makes a real difference! Thanks.
16th October 2019
Iain Russell

Our Response: Looks like we did not quite meet your expectations. Thanks for your feedback.
24th September 2019
dawn goodman

Good for recording what students have done and helping with assessments

Our Response: Thank you for your helpful comments which will inform our ongoing development.
18th September 2019
Rich Buckley

Our Response: Looks like we did not quite meet your expectations. Thanks for your feedback.
23rd August 2019
Andrew Doughty

Our Response: Cool!
1st August 2019
Gail Lydon

Useful starter - lots of information - download the notes.

Our Response: Thanks! Always helpful for us and your peers to read your recommendations.
21st June 2019
Lincoln Bryden

Our Response: Appreciated!
17th June 2019
Maria Abbott

Great digital resources available in most software used in schools

Our Response: Your comments are appreciated and will be helpful in serving and building our community of practice.
14th June 2019
Jason Marks

Our Response: Thank you. We appreciate your feedback. It is important for us to understand how to improve our training modules and, subject to you having given consent, we will be in touch to discuss it further with you. Alternatively, please do not hesitate to contact our Helpdesk on 0330 22 333 63. Understanding your views is important to us.
29th May 2019
Lizzie Buick South Eastern Regional College

Our Response: Thank you. We have noted your feedback.
18th May 2019
Susan Lyall

Our Response: Thanks for taking the time to review your experience.
13th May 2019
cathy clarkson

Our Response: Cool!
9th May 2019
Sarah Parry

Our Response: Thank you.
1st May 2019
Valeria Panyko

Our Response: Thank you.
29th April 2019
Tony Shakespeare

Our Response: Looks like we did not quite meet your expectations. Thanks for your feedback.
23rd April 2019
Chantel Woodnott

Our Response: Thank you, your feedback is important.
26th March 2019
Chelsea-Brogan Kirchner

Our Response: Thanks for your rating.
12th March 2019
James Spivey

Our Response: Thank you.
6th March 2019
Susanna Brandon

Our Response: Great thanks!
4th March 2019
Adrian Capstick

Our Response: Thank you.
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Badge for Digital Assessment - Exploring

There are lots of digital tools to assist with learner assessment. This badge recognises that you are exploring the possibilities in this area and developing your knowledge and understanding.